IKRARDA TEGAR PAMBUDI; UMI MUAWANAH; FX BHAKTI HENDRAKUSUMA. THE ROLE OF GOOD CORPORATE GOVERNANCE AND INFORMATION AND COMMUNICATION TECHNOLOGY IN IMPROVING SERVICE QUALITY THROUGH SERVICE EFFICIENCY: EVIDENCE FROM PT PLN (PERSERO) UP3 BERAU. International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET), [S. l.], v. 5, n. 6, 2026. Disponível em: https://ijset.org/index.php/ijset/article/view/1894. Acesso em: 24 may. 2026.