RATRI WULANDARI; SRI WARTINI. THE INFLUENCE OF E-CRM AND CORPORATE REPUTATION ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS A MEDIATING VARIABLE (A STUDY OF PT UNIVAN GLOBAL LOGISTIK CUSTOMERS). International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET), [S. l.], v. 5, n. 9, p. 5837–5846, 2026. DOI: 10.5281/zenodo.22907471. Disponível em: https://ijset.org/index.php/ijset/article/view/2192. Acesso em: 23 oct. 2026.