Ameliya Bangun, Dirga Lestari, and Ariesta Heksarini, “DETERMINANTS BEHIND PUBLIC SERVICE QUALITY: UNPACKING THE ROLE OF EMPLOYEE ENGAGEMENT IN THE NEXUS OF WORK-LIFE BALANCE AND DIGITAL COMPETENCE IN SAMBOJA DISTRICT”, IJSET, vol. 5, no. 6, pp. 3129–3139, May 2026.