Indra Welly Arifin, Hastuti Handayani Harahap, Frederick Rudy Sentosa Rajagukguk, Nikson Sitindaon. THE INFLUENCE OF INDIVIDUAL ABILITIES AND INDIVIDUAL CHARACTERISTICS ON THE SERVICE QUALITY OF SERBA JADI DISTRICT OFFICE EMPLOYEES. IJSET [Internet]. 2023 Dec. 17 [cited 2025 Sep. 11];3(1):14-22. Available from: https://ijset.org/index.php/ijset/article/view/309