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• The Influence of Trust, Customer Satisfaction, and Promotion on Brand Loyalty of Samsung Smartphones: Case Study on Students of the Faculty of Economics and Business, Universitas Malikussaleh

  Sylfiyatul Hulfa Zalza , Samsul Bahri , Adnan , Ikramuddin

  3530-3534

  2025-09-20

  Statistics: 309

• INFLUENCE OF PRODUCT QUALITY ON CONSUMER PURCHASE INTEREST WITH CUSTOMER SATISFACTION AS A VARIABLE INTERVENING IN BLACK ONLINE STORE MARKET LHOKSUMAWE CITY (Case Study on Black Market Online Store Customers in Lhoksumawe City)

  Ari Lasta Irawan , Muhammad Multazam , Rico Nur Ilham* , Cengiz Kayacilar

  1-10

  2021-12-26

  Statistics: 450

• A LITERATURE REVIEW ON THE DETERMINANTS OF CUSTOMER SATISFACTION

  Resti Hardini , Rahayu Lestari , Suadi Sapta Putra , Kumba Digdowiseiso , Zuha Rosufila Abu Hasan

  754-760

  2024-03-02

  Statistics: 371

• INFLUENCE E-SERVICE QUALITY, PERCEIVED VALUE AND CUSTOMER SATISFACTION TO CUSTOMERS E-COMMERCE LOYALTY SHOPEE FOR THE PEOPLE OF LHOKSEUMAWE

  Putri Patresia , T. Zulkarnaen , JuliMursyida , M.Subhan

  280-290

  2024-01-30

  Statistics: 321

• THE TEMPORAL DYNAMICS OF CUSTOMER JOURNEY EMOTIONS: A CONTINUOUS-TIME MODELING APPROACH

  Tara Hasbelita , Lukmanul Hakim , Dahrul Aman Harahap

  2384-2391

  2026-04-12

  Statistics: 347

• THE EFFECT OF SERVICE QUALITY ON CUSTOMER LOYALTY WITH SATISFACTION AS AN INTERVENING VARIABLE ON SPIRITUAL TOURISM SALIB KASIH TARUTUNG

  Swisiena Simorangkir , Ahmad Azmi

  1059-1066

  2024-05-18

  Statistics: 317

• THE DETERMINANTS OF CUSTOMER LOYALTY

  Resti Hardini , Rahayu Lestari , Elwisam , Kumba Digdowiseiso , Noor Fadhiha Mokhtar

  693-698

  2024-03-01

  Statistics: 230

• THE EVOLUTION OF CUSTOMER EXPERIENCE (CX) CONSTRUCT: AN INTEGRATIVE CONCEPTUAL FRAMEWORK

  Rahayu Syahputri , Lukmanul Hakim , Dahrul Aman Harahap

  2221-2228

  2026-04-09

  Statistics: 413

• THE EFFECT OF SERVICE QUALITY, BRAND IMAGE, AND PRICE PERCEPTION ON CUSTOMER SATISFACTION ON J&T BATUPHAT COURIER SERVICES IN LHOKSEUMAWE CITY

  Fathul Rezki Iradha , T. Edyansyah , Adnan , Rusydi

  855-861

  2025-05-21

  Statistics: 516

• THE EFFECT OF INFLUENCER CREDIBILITY AND DIGITAL ADVERTISING ON AQUA BRAND PURCHASE DECISIONS WITH SATISFACTION CUSTOMER AS A MODERATING VARIABLE (Case Study of Aqua Instagram Followers)

  Dedy Dwi Arseto

  545-553

  2023-08-13

  Statistics: 178

• THE INFLUENCE OF MOBILE MARKETING, E-SERVICE QUALITY, AND COST ON CUSTOMER SATISFACTION AMONG DANA APPLICATION USERS

  Ikramuddin , Aini Liza , Sapna Biby , Nurainun

  1883-1889

  2025-07-27

  Statistics: 178

• THE EFFECT OF ONLINE ADVERTISING (ONLINE ADVERTISING) ON CONSUMER BUYING INTEREST IN BUYING APPLICATIONS ONLINE WITH CUSTOMER SATISFACTION AS INTERVENING VARIABLE (Case Study on Students of the Faculty of Economics and Business, Malikussaleh University)

  Asy'Ari Nisfullah , Armianto , Nazaina*

  29-38

  2021-12-26

  Statistics: 431

• ANALYSIS OF FACTORS AFFECTING BANK SINARMAS LOYALTY TO MILLENNIALS AND GENERATION Z

  Joni , Cindy Synthya Br Tarigan , Didik Gunawan , Cici Puspaningrum

  767-780

  2025-05-16

  Statistics: 329

• THE INFLUENCE OF SERVICE QUALITY, STORE ATMOSPHERE, AND CUSTOMER SATISFACTION ON REPURCHASE INTENTION OF FASHION PRODUCTS AT MECCA GALLERY STORE MATANGKULI

  Asfiani Rizkina , Halida Bahri , Ikramuddin , M. Subhan

  701-707

  2025-05-04

  Statistics: 312

• THE INFLUENCE OF SOCIAL MEDIA MARKETING, TOURISM FACILITIES AND CUSTOMER SATISFACTION ON THE INTEREST OF RE-VISITING TOURISTS IN MEPAR CAMPING TAKENGON

  Wahda Tunisa , Jullimursyida , Chalirafi , M. Subhan

  1496-1506

  2024-08-14

  Statistics: 347

• ANALYSIS OF MUUN UMKM MARKETING STRATEGY IN INCREASING BUYING INTEREST AND CUSTOMER SATISFACTION

  Dwi Sagita , Nurul Alya Abdi , Muhammad Faris Al-Muzaki , Egi Utami Jailani , Rusydi Abubakar

  1082-1087

  2025-12-25

  Statistics: 480

• ANALYSIS OF FARMERS' ATTITUDES AND SATISFACTION IN USING CERTIFIED POTATO (SOLANUM TUBEROSUM L.) SEEDS IN KARO DISTRICT

  Relli Karosekali , Salmiah , Iskandarini

  768-776

  2024-03-02

  Statistics: 146

• THE EFFECT OF PERCEIVED QUALITY, PERCEIVED SACRIFICE, AND PERCEIVED VALUE ON SATISFACTION WINZA FASHION BOUTIQUE CUSTOMERS (CASE STUDY OF WINZA FASHION BOUTIQUE CUSTOMERS IN DELITUA DISTRICT)

  Amelia , Arief Hardian , Rukmini , Melisa Zuriani Hasibuan

  3864-3874

  2025-10-28

  Statistics: 274

• THE INFLUENCE OF EASE, TRUST AND SATISFACTION ON OVO E-WALLET CUSTOMER LOYALTY

  Roro Shafira Rizka Amelia , Heriyana , Ikramuddin , Mariyudi

  1596-1603

  2024-08-16

  Statistics: 429

• ANALYSIS OF CUSTOMER SERVICE QUALITY USING THE SERVICE QUALITY DATA METHOD AT BARAT LASE BARBERSHOP

  David Krisman Hulu , Nita Marikena

  320-329

  2025-12-10

  Statistics: 541

• THE IMPLEMENTATION OF TECHNOLOGY BASED INFORMATION SYSTEMS IN ISLAMIC BANKING TO IMPROVE CUSTOMER SERVICES

  Aswadi Lubis , Muhammad Isa , M. Fauzan

  2794-2799

  2025-08-18

  Statistics: 429

• ANALYSIS QUALITY SERVICE, EMOTIONAL AND TRUST CONSUMERS ON CUSTOMER SATISFACTION AT PT. LOLC VENTURA INDONESIA MEDAN

  Serina Natasya Pangaribuan , Nurafrina Siregar

  605-613

  2025-12-29

  Statistics: 249

• OPTIMIZING ORGANIZATIONAL RESILIENCE: A LITERATURE REVIEW ON THE ROLE OF HUMAN RESOURCE MANAGEMENT

  Dessy Mita Mariana Malau , Muammar Khaddafi , Irawati , Edy Purnomo , M. Oscar , Chikmah Dona Sunita , Rayessandi , Erni Lubis , Syamsudin , Katherine

  364-373

  2024-02-05

  Statistics: 287

• INFLUENCE OF SERVICE QUALITY ON THE SATIFACTION OF PT.PIM COOPERATIVE MEMBERS

  Dila Sabina , Vina dwi winata , Nurul Azizah , Yusra amanda , Khairil Anwar

  1173-1179

  2023-01-15

  Statistics: 289

• THE IMPLEMENTATION OF SERVICE QUALITY METHODS

  Elwisam , Suadi Sapta Putra , Rahayu Lestari , Kumba Digdowiseiso , Abdul Hafaz Ngah

  671-676

  2024-03-01

  Statistics: 255