Vol. 4 No. 7 (2025): JUNE
Open Access
Peer Reviewed

THE EFFECT OF EMPLOYEE ENGAGEMENT, WORKLOAD, AND SELF-AWARENESS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AMONG MEMBERS OF THE CIVIL SERVICE POLICE UNIT IN PAKPAK BHARAT REGENCY

Authors

Loide Astrike Banurea , Yanita , Aiyub , Nurmala

DOI:

10.54443/ijset.v4i7.1004

Published:

2025-08-04

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Abstract

This study investigates the influence of employee engagement, workload, and self-awareness on organizational citizenship behavior (OCB) at the Civil Service Police Unit of Pakpak Bharat Regency. A quantitative research method with a descriptive associative approach was applied. Data were collected using a questionnaire and analyzed through multiple linear regression. This research aims to explore how psychological and work-related factors contribute to voluntary employee behaviors that go beyond formal job responsibilities. The study highlights the importance of building strong employee engagement, managing workload effectively, and fostering self-awareness to support positive organizational behavior.

Keywords:

Employee Engagement Workload Self-Awareness Organizational Citizenship Behavior (OCB

References

Anwar, S. (2017). Organizational citizenship behavior. Mitra Wacana Media.

Fitriawati, L., & Hidayat, A. (2021). Psychological effects of workload on employees in service sectors. Jurnal Psikologi Industri, 15(2), 112–123.

Ghozali, I. (2016). Multivariate analysis application with IBM SPSS 23 (8th ed.). Diponegoro University Publishing.

Mangkunegara, A. A. A. P. (2015). Human resource management in companies. Remaja Rosdakarya.

Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (16th ed.). Pearson Education.

Sopiah. (2008). Organizational behavior. Andi Publisher.

Sugiyono. (2017). Quantitative, qualitative, and R&D research methods. Alfabeta.

Wibowo. (2016). Organizational behavior. RajaGrafindo Persada.

Author Biographies

Loide Astrike Banurea, Universitas Malikussaleh

Author Origin : Indonesia

Yanita, Universitas Malikussaleh

Author Origin : Indonesia

Aiyub, Universitas Malikussaleh

Author Origin : Indonesia

Nurmala, Universitas Malikussaleh

Author Origin : Indonesia

How to Cite

Loide Astrike Banurea, Yanita, Aiyub, & Nurmala. (2025). THE EFFECT OF EMPLOYEE ENGAGEMENT, WORKLOAD, AND SELF-AWARENESS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AMONG MEMBERS OF THE CIVIL SERVICE POLICE UNIT IN PAKPAK BHARAT REGENCY. International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET), 4(7), 2239–2246. https://doi.org/10.54443/ijset.v4i7.1004

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