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• THE INFLUENCE OF SERVICE DIGITALIZATION AND TECHNOLOGY COMPETENCY ON EMPLOYEE PERFORMANCE THROUGH EMPLOYEE ADAPTABILITY AT BANK BRI SAMARINDA GAJAH MADA BRANCH

  Ariani , Irsan Tricahyadinata , Wirasmi Wardhani

  3477-3483

  2026-06-01

  Statistics: 101

• IMPLEMENTATION OF PENSION FUND DISBURSEMENT SERVICES USING AN AUTHENTICATION APPLICATION TO ASSESS SERVICE QUALITY FOR RETIRED CIVIL SERVANTS (STUDY AT BANK KALIMANTAN BARAT, KUBU RAYA BRANCH)

  Ryan Windiatmoko , Pudjianto , Ahmad Tohardi

  3851-3867

  2025-10-28

  Statistics: 259

• PURCHASE INTEREST MEDIATES THE INFLUENCE OF SOCIAL MEDIA, PRICE PERCEPTION, SERVICE QUALITY ON PURCHASE DECISIONS (Case Study on Consumers of CV Catering Nyonya Warti Buleleng)

  I Gusti Ayu Agung Mitha Saritha Dian Ajnya , Putu Dyah Permatha Korry

  3267-3280

  2026-05-24

  Statistics: 151

• THE INFLUENCE OF HUMAN RESOURCES AND ORGANIZATIONAL CULTURE ON THE QUALITY OF ONE-DOOR INTEGRATED SERVICES AT THE BANDUNG HIGH COURT THROUGH JOB SATISFACTION AS A MEDIATION VARIABLE

  Budyawan Herijanto , Vip Paramarta , Kosasih , Farida Yuliaty , Y. Ony Djogo , Fitriana

  1832-1840

  2026-02-28

  Statistics: 492

• THE EFFECT OF ADMINISTRATIVE MANAGEMENT AND SERVICE QUALITY ON MEMBER LOYALTY WITH SATISFACTION AS A MEDIATION VARIABLE IN THE RED AND WHITE SUNTER AGUNG VILLAGE COOPERATIVE

  Devia Aura , Leni Hartati

  5996-6011

  2026-08-10

  Statistics: 17

• THE EFFECT OF SERVICE QUALITY AND RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION AND THEIR IMPACT ON CUSTOMER LOYALTY AT MAYO DIET MEDAN CATERING

  Laily Artha Nasution , Paham Ginting , Arlina Nurbaity Lubis

  4352-4356

  2025-10-30

  Statistics: 547

• THE INFLUENCE OF ELECTRONIC MEDICAL RECORD IMPLEMENTATION AND HEALTHCARE WORKERS’ DIGITAL LITERACY ON PATIENT SERVICE EFFICIENCY IN HOSPITALS

  Dian Prawibawa , Kosasih

  2314-2321

  2026-04-11

  Statistics: 511

• THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY AND PRICE PERCEPTION ON PURCHASE DECISIONS

  Risa Wininda , Rodi Syafrizal , Nursaimatussaddiya

  1155-1165

  2025-06-17

  Statistics: 491

• INFLUENCE OF PLANNING, IMPLEMENTATION AND SUPERVISION TO CUSTOMER SATISFACTION THROUGH QUALITY TANJUNG GELAM PORT SERVICES KARIMUN DISTRICT

  Evi Handayani , Indrayani , Muammar Khaddafi , Chablulah Wibisono

  779-786

  2022-11-19

  Statistics: 611

• THE EFFECT OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION AT PT. BANK SYARIAH INDONESIA TBK KCP PEUDADA, BIREUEN DISTRICT

  Azhari , Yusnidar , Raudhatinur , Khairul Umam

  4503-4512

  2025-10-27

  Statistics: 284

• THE RELATIONSHIP WE WANT, AND WE NEED WITH THE ENGAGEMENT OF MEDICAL PROFESSIONALS AND THE RELATIONSHIP WITH THE QUALITY OF CLINICAL SERVICES IN MUHAMMADIYAH HOSPITAL, NORTH SUMATERA

  Nora Damayanti , Crismis Novalinda Ginting , Muhammad Faridz Syahrian

  2785-2790

  2026-04-26

  Statistics: 120

• PUBLIC SERVICE COMMUNICATION OF MANPOWER AND TRANSMIGRATION SERVICE IN SERVING THE PRODUCTION OF SEARCHERS' ID CARDS WORK (AK 1) IN SIKKA DISTRICT

  Kriswinda Adventuriani Kalore , Markus Kristian Retu , Intan Mustafa

  107-112

  2024-12-28

  Statistics: 591

• THE INFLUENCE OF SERVICE QUALITY, CUSTOMER PERCEPTIONS, AND CUSTOMER INVOLVEMENT ON LOYALTY CUSTOMER WITH SATISFACTIONAN INTERVENING VARIABLE IN INDOMARET LHOKSEUMAWE CITY

  T. Erna Setianingsih , Mohd. Heikal , Mariyudi , Khairina AR

  1685-1700

  2024-09-30

  Statistics: 574

• THE INFLUENCE OF CONTENT MARKETING STRATEGIES AND SERVICE QUALITY ON WORD OF MOUTH THROUGH STUDENT SATISFACTION AT STIM SUKMA MEDAN

  Syahrida Khairani , Paham Ginting , Beby Karina Fawzeea Sembiring

  1850-1853

  2025-08-04

  Statistics: 321

• THE INFLUENCE OF PROMOTION AND SERVICE QUALITY ON CONSUMER REPURCHASE INTENTION THROUGH CUSTOMER SATISFACTION AT UNDERPRICE SKINCARE JAMIN GINTING, MEDAN CITY

  Ridoi Nanda Sinaga , Finta Aramita , Cici Rayani Sitorus , Mey Wiliana Hotmauli Sitorus

  1789-1799

  2025-08-04

  Statistics: 349

• THE INFLUENCE OF SERVICE QUALITY AND EXPERIENTIAL MARKETING ON CONSUMERS' DECISIONS TO VISIT WARKOP AGAM SETIA BUDI, MEDAN CITY

  Melisa Siahaan , Indawati Lestari

  663-670

  2025-02-28

  Statistics: 189

• THE INFLUENCE OF STORE ATMOSPHERE, LOCATION AND SERVICE QUALITY TO CUSTOMER SATISFACTION OF GRIYA KUPI LHOKSEUMAWE CITY

  Sakinah Tul Marhamah Harahap , T Edyansyah , Muchsin , Ikramuddin

  1954-1959

  2024-10-14

  Statistics: 549

• EVALUATION OF THE QUALITY OF LICENSING SERVICES AT THE INVESTMENT SERVICES AND ONE DOOR INTEGRATED LICENSING SERVICES IN NORTH SUMATRA PROVINCE

  Sangkot Ariani Rambe , Sakhyan Asmara , Hatta Ridho

  909-920

  2022-12-24

  Statistics: 270

• THE EFFECT OF GREEN LEADERSHIP AND GREEN INNOVATION ON GREEN PERFORMANCE WITH GREEN SELF-EFICACY AS A MEDIATING VARIABLE"AT THE ENVIRONMENTAL SERVICE OF BENER MERIAH DISTRICT"

  Tiswanti Ayunasrah , Marbawi , Ibrahim Qamarius , Nur Faliza , Yanita

  1632-1642

  2025-08-22

  Statistics: 522

• INFLUENCE OF CUSTOMER EXPERIENCE AND SERVICE QUALITY TOWARDS CUSTOMER LOYALTY WITH CUSTOMER SATISFACTIONAS AN INTERVERNING VARIABLE AT ACE HARDWARE JUANDA MEDAN

  Nadya Nurul Sabrina , Paham Ginting , Amlys Syahputra Silalahi

  41-44

  2023-12-17

  Statistics: 423

• THE EFFECT OF SERVICE QUALITY AND PROMOTION ON CONSUMER REPURCHASE INTEREST IN BOLU MERANTI SHOP, MEDAN CITY

  Putri Nabilla , Nur Hafni , Cut Sukmawati , Sufi , Maisyura

  2994-2997

  2025-09-02

  Statistics: 499

• THE EFFECT OF WORK MOTIVATION ON WORK PERFORMANCE WITH ORGANIZATIONAL COMMITMENT AS MEDIATION AT THE PRIMARY TAX SERVICE OFFICE OF ACEH PROVINCE

  Safriani , Jullimursyida , Ibrahim Qamarius , Faisal Matriadi , Marbawi , Mariyudi

  1623-1632

  2025-08-22

  Statistics: 614

• SENTIMENT ANALYSIS ON PLN MOBILE APPLICATION USERS' OPINIONS TO IMPROVE THE QUALITY OF PLN MOBILE SERVICES

  Febry Claudia Nabasa Siahaan , Nazaruddin , Beby Karina Fawzeea

  1191-1198

  2024-06-26

  Statistics: 515

• THE EFFECT OF MOBILE BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION OF BANK BSI IN LHOKSEUMAWE CITY

  Weny Wardianingsih Hasibuan , Cut Sukmawati , Nursakinah Ritonga , Sufi , Maisyura

  2212-2221

  2025-08-03

  Statistics: 287

• THE EFFECT OF SERVICE QUALITY, PRICE, AND TASTE IMAGE ON CONSUMER SATISFACTION AT GHATHAF PREMIUM COFFEE, PANTE KEC. SYAMTALIRA ARON REGENCY

  Sumarni , Hamdiah , Ikrammuddin , Siti Maimunah

  4474-4482

  2025-11-16

  Statistics: 757