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• THE INFLUENCE OF MOBILE MARKETING, E-SERVICE QUALITY, AND COST ON CUSTOMER SATISFACTION AMONG DANA APPLICATION USERS

  Ikramuddin , Aini Liza , Sapna Biby , Nurainun

  1883-1889

  2025-07-27

  Statistics: 178

• THE INFLUENCE OF ADMINISTRATIVE SERVICES, MEDICAL SERVICES AND DRUG AVAILABILITY ON PATIENT SATISFACTION AT PUSKESMAS WAISAI RAJA AMPAT, MODERATED BY PERCEIVED SERVICE QUALITY

  Lolinia Agustina Florensia , Hery Winoto Tj , Fushen

  435-446

  2025-02-28

  Statistics: 106

• THE INFLUENCE OF SERVICE QUALITY, STORE ATMOSPHERE, AND CUSTOMER SATISFACTION ON REPURCHASE INTENTION OF FASHION PRODUCTS AT MECCA GALLERY STORE MATANGKULI

  Asfiani Rizkina , Halida Bahri , Ikramuddin , M. Subhan

  701-707

  2025-05-04

  Statistics: 312

• THE EFFECT OF PRICE, LOCATION, AND SERVICE QUALITY ON REPEAT PURCHASE DECISIONS IN MICRO, SMALL, AND MEDIUM ENTERPRISES (MSMEs) FESTALS ON SUNDAY ACTIVITIES IN LHOKSEUMAWE CITY

  Maryana Br Manik , Mohd. Heikal , Rusydi Abubakar , Ikramuddin

  3360-3370

  2025-08-30

  Statistics: 228

• SENTIMENT ANALYSIS ON PLN MOBILE APPLICATION USERS' OPINIONS TO IMPROVE THE QUALITY OF PLN MOBILE SERVICES

  Febry Claudia Nabasa Siahaan , Nazaruddin , Beby Karina Fawzeea

  1191-1198

  2024-06-26

  Statistics: 418

• ANALYSIS OF SERVICE QUALITY IN AN EFFORT TO IMPROVE MEMBER SATISFACTION (CASE STUDY ON PT.PIM SHARIA EMPLOYEE COOPERATIVES)

  Amelia , Indah Fadhillah , Ratri Pangestika , Zihan Charunnisa , Rico Nur Ilham

  1191-1197

  2023-01-28

  Statistics: 384

• QUALITY OF HEALTH SERVICES AT SIEMPAT RUBE COMMUNITY HEALTH CENTER, PAK-PAK BHARAT DISTRICT

  Natalia Padang , Muklir , Sufi , Ti Aisyah , Ferizaldi

  1535-1543

  2025-07-13

  Statistics: 489

• ANALYSIS OF ACCOUNTABILITY, TRANSPARENCY, AND FINANCIAL INNOVATION IN IMPROVING THE QUALITY OF BUREAU AND LIVING LAB SERVICES

  Vannessa Efendi , Kholilul Kholik

  1240-1243

  2024-06-30

  Statistics: 148

• ANALYSIS OF MEMBER SATISFACTION ON THE QUALITY OF SERVICES IN MANDIRI SHARIA COOPERATION SAVING AND LOAN UNITS

  Muhammad Fikri Akbar , Muhammad Haykal , Sri Sauzi Amalia , Putri Sri Delviani , Rico Nur Ilham

  1198-1205

  2023-01-28

  Statistics: 501

• PUBLIC SERVICES AT THE SALANG DISTRICT OFFICE, SIMEULUE REGENCY

  Cut Lasmi , Ahmad Yani , Risna Dewi , Ti Aisyah , Syamsuddin

  943-948

  2026-01-19

  Statistics: 417

• THE EFFECT OF E-GOVERNMENT ON IMPROVING THE QUALITY OF POPULATION ADMINISTRATION SERVICES IN THE SERVICES POPULATION AND CIVIL REGISTRATION OF MEDAN CITY

  Pantas H Silaban , Arlinton Nainggolan , Remina Sinaga , Priska Maria Gultom , Hamonangan Simamora

  259-266

  2022-04-30

  Statistics: 340

• THE INFLUENCE OF SERVICE QUALITY ON CONSUMER SATISFACTION AT THE GANDA BAKERY IN PEMATANG SIANTAR

  Dian Pertiwi , Mariyudi , Adnan , Heriyana

  469-475

  2024-02-25

  Statistics: 339

• PUBLIC SERVICE COMMUNICATION OF MANPOWER AND TRANSMIGRATION SERVICE IN SERVING THE PRODUCTION OF SEARCHERS' ID CARDS WORK (AK 1) IN SIKKA DISTRICT

  Kriswinda Adventuriani Kalore , Markus Kristian Retu , Intan Mustafa

  107-112

  2024-12-28

  Statistics: 449

• INNOVATION IN DIGITAL NURSING DAILY REPORTING THROUGH THE USE OF SPREADSHEETS TO IMPROVE THE QUALITY OF DOCUMENTATION IN INPATIENTS AT PATI ISLAMIC HOSPITAL

  Moh. Ady Luthfi , Feri Catur Yuliani , Yeni Rusyani , Akbar Amin Abdullah

  2200-2005

  2025-08-03

  Statistics: 477

• THE EFFECT OF E-SERVICE QUALITY, BRAND IMAGE, AND PROMOTION ON INTEREST IN BUYING PREMIUM SERVICES ON APPLICATIONS STREAMING MUSIC SPOTIFY ON STUDENT OF THE FACULTY OF ECONOMICS AND BUSINESS UNIMAL

  Nadya Restianda , Sapna Biby , Naufal Bachri , Muchsin

  256-262

  2024-01-30

  Statistics: 293

• FACTORS THAT INFLUENCE BRAND SWITCHING BEHAVIOR OF TRI MOBILE CARD USERS AMONG STUDENTS OF THE FACULTY OF ECONOMICS AND BUSINESS, MALIKUSSALEH UNIVERSITY

  M. Syariful Alam , Khairina AR , Ikramuddin , M.Subhan

  76-88

  2025-11-17

  Statistics: 557

• IMPLEMENTATION OF GOOD GOVERNANCE PERSPECTIVE IN IMPROVING THE QUALITY OF PASSPORT ISSUANCE SERVICES AT THE CLASS I TPI PONTIANAK IMMIGRATION OFFICE

  Agus Dwi Riyanto , Rusdiono , S.Y. Pudjianto

  492-496

  2025-12-18

  Statistics: 386

• ANALYSIS QUALITY SERVICE, EMOTIONAL AND TRUST CONSUMERS ON CUSTOMER SATISFACTION AT PT. LOLC VENTURA INDONESIA MEDAN

  Serina Natasya Pangaribuan , Nurafrina Siregar

  605-613

  2025-12-29

  Statistics: 249

• THE EFFECT OF PRICE, BRAND IMAGE AND PRODUCT QUALITY ON REALME SMARTPHONE PURCHASE DECISIONS AMONG THE PEOPLE OF EAST ACEH DISTRICT

  Irvan Saputra , Khairina AR , Widyana Verawaty Siregar , T. Edyansyah

  3448-3458

  2025-09-20

  Statistics: 313

• SHARIA EMPLOYEE COOPERATIVE SERVICE SYSTEM PT. PUPUK ISKANDAR MUDA

  Nurul Hayati , Nurul Izza , Zuhra Rahmadani , Raihan Fajiral , Irada Sinta

  1220-1225

  2023-01-28

  Statistics: 224

• ANALYSIS OF THE INFLUENCE OF LEADERSHIP STYLE, ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE THROUGH EMPLOYEE JOB SATISFACTION AT THE CUSTOMS AND EXCISE SUPERVISION AND SERVICE OFFICE TYPE MADYA CUSTOMS B MEDAN

  Maliki Marpaung , Prihatin Lumbanraja , Iskandarini

  895-914

  2024-04-09

  Statistics: 290

• THE EFFECTIVENESS OF DIGITAL-BASED PUBLIC SERVICE INNOVATION: A STUDY OF THE IMPLEMENTATION OF 5G APPLICATIONS IN THE PRIOR LEARNING RECOGNITION PROGRAM AT THE OPEN UNIVERSITY

  Muhammad Mahdi Fi Diinillah , Dandan Haryono , Rahmat Hidayat

  1764-1771

  2026-02-28

  Statistics: 591

• ANTECEDENTS OF CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY AT SHELL JAKARTA GAS STATION

  Moudy Fitria Respati , Beby Karina Fawzeea , Yeni Absah

  1488-1499

  2025-07-22

  Statistics: 602

• THE EFFECT OF ONLINE SERVICE QUALITY ON BERRYBENKA E-COMMERCE CUSTOMER SATISFACTION

  Elliza Sabila , Nurainun

  817-828

  2022-11-20

  Statistics: 260

• EVALUATION OF THE EXPECTATION–EXPERIENCE GAP AND INFORMATION TRANSPARENCY ON PATIENT SATISFACTION

  Dini Indriani , Kosasih

  2819-2825

  2026-04-26

  Statistics: 38