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• THE INFLUENCE OF PUBLIC SERVICE QUALITY ON PUBLIC SATISFACTION AT THE PEDAMAI VILLAGE OFFICE, STABAT DISTRICT, LANGKAT REGENCY

  Nur Zahra Ningtias Girsang , Cut Sukmawati , Bobby Rahman , Murniati , Risna Dewi

  888-897

  2026-01-19

  Statistics: 674

• THE ROLE OF GOOD CORPORATE GOVERNANCE AND INFORMATION AND COMMUNICATION TECHNOLOGY IN IMPROVING SERVICE QUALITY THROUGH SERVICE EFFICIENCY: EVIDENCE FROM PT PLN (PERSERO) UP3 BERAU

  Ikrarda Tegar Pambudi , Umi Muawanah , FX Bhakti Hendrakusuma

  2026-05-24

  Statistics: 148

• RESPONSIBILITY OF SERVICE TO INPATIENTS AT NEGERI LAMA PUBLIC HEALTH CENTER, SUB-DISTRICT DOWNSTREAM BAR

  Intan Nasution , Muklir , Aflia Riski , Muhammad Hasyem , Teuku Alfiady

  1380-1389

  2025-07-13

  Statistics: 335

• OPTIMIZATION IN IMPLEMENTATION OF PUBLIC SERVICE INFORMATION SYSTEM IN SOUTH BANJARMASIN DISTRICT, SOUTH KALIMANTAN

  Riska Aulia Noor , Rizky Subhan , Fika Fibriyanita , Beni Akhmad

  1290-1296

  2025-06-24

  Statistics: 445

• DETERMINANTS BEHIND PUBLIC SERVICE QUALITY: UNPACKING THE ROLE OF EMPLOYEE ENGAGEMENT IN THE NEXUS OF WORK-LIFE BALANCE AND DIGITAL COMPETENCE IN SAMBOJA DISTRICT

  Ameliya Bangun , Dirga Lestari , Ariesta Heksarini

  3129-3139

  2026-05-13

  Statistics: 153

• THE INFLUENCE OF HUMAN RESOURCE COMPETENCIES AND INTERPERSONAL COMMUNICATION ON SERVICE QUALITY AND ITS IMPLICATIONS FOR PUBLIC SATISFACTION AT THE WEST JAVA MANPOWER AND TRANSMIGRATION OFFICE

  Nova Karlina , Farida Yuliaty , Sobarna Kartamihardja , Kosasih , Vip Pramarta

  1680-1694

  2026-02-28

  Statistics: 741

• PUBLIC SERVICES AT THE SALANG DISTRICT OFFICE, SIMEULUE REGENCY

  Cut Lasmi , Ahmad Yani , Risna Dewi , Ti Aisyah , Syamsuddin

  943-948

  2026-01-19

  Statistics: 458

• STRATEGY TO INCREASE USER SATISFACTION OF PUBLIC SERVICES IN THE EDUCATIONAL PRINCIPAL DATA SECTION (DAPODIK) OF THE EDUCATION SERVICE AND CULTURE OF MEDAN CITY

  Herlin Ruliana S , Anizar , Vivi Gusrini Rahmadan P

  86-101

  2023-12-17

  Statistics: 468

• THE ROLE OF FACEBOOK AS A PUBLIC COMMUNICATION MEDIA FOR THE COMMUNICATION AND INFORMATICS SERVICE OF SIKKA REGENCY The Role of Facebook as a Public Relations Media

  Maria Ernesti , Yonas Klemens Gregorius Dori Gobang , Markus Kristian Retu

  136-141

  2024-12-28

  Statistics: 206

• ANALYSIS OF HEALTH SERVICE QUALITY BASED ON SERVQUAL DIMENSIONS AT UPTD HEALTH CENTER TEGALBULEUD SUKABUMI REGENCY

  Riki Windiansah , Tuah Nur , Yana Fajar FY Basori

  5156-5167

  2026-07-16

  Statistics: 0

• PUBLIC SERVICE COMMUNICATION OF MANPOWER AND TRANSMIGRATION SERVICE IN SERVING THE PRODUCTION OF SEARCHERS' ID CARDS WORK (AK 1) IN SIKKA DISTRICT

  Kriswinda Adventuriani Kalore , Markus Kristian Retu , Intan Mustafa

  107-112

  2024-12-28

  Statistics: 586

• THE ROLE OF PUBLIC SERVICE ADVERTISING AS SOCIAL MARKETING COMMUNICATION IN THE TRI HITA KARANA ANIMATED VIDEO NON-COMMERCIAL CAMPAIGN

  Ni Putu Sinta Dewi , I Nyoman Miyarta Yasa , Muhammad Fathoni , I Gede Anjas Kharisma Nata

  3139-3148

  2025-08-30

  Statistics: 734

• THE EFFECTIVENESS OF DIGITAL-BASED PUBLIC SERVICE INNOVATION: A STUDY OF THE IMPLEMENTATION OF 5G APPLICATIONS IN THE PRIOR LEARNING RECOGNITION PROGRAM AT THE OPEN UNIVERSITY

  Muhammad Mahdi Fi Diinillah , Dandan Haryono , Rahmat Hidayat

  1764-1771

  2026-02-28

  Statistics: 638

• ASSESSING THE PERFORMANCE OF POLICE CIVIL SERVANTS (SATPOL PP) OFFICERS IN ENFORCEMENT OF PUBLIC ORDER: EMPIRICAL STUDY OF DISCIPLINE AND ETHICS

  Gugi Gustamam , Rizki Tri Anugrah Bhakti , Rabu , Dwi Afni Maileni

  2722-2728

  2026-04-26

  Statistics: 208

• THE INFLUENCE OF HUMAN RESOURCES AND ORGANIZATIONAL CULTURE ON THE QUALITY OF ONE-DOOR INTEGRATED SERVICES AT THE BANDUNG HIGH COURT THROUGH JOB SATISFACTION AS A MEDIATION VARIABLE

  Budyawan Herijanto , Vip Paramarta , Kosasih , Farida Yuliaty , Y. Ony Djogo , Fitriana

  1832-1840

  2026-02-28

  Statistics: 476

• EVALUATION OF THE INTEGRATED POPULATION COURT PROGRAM IN COLLABORATION WITH THE DISTRICT COURT (SEDU KOPI) AT THE POPULATION AND CIVIL REGISTRATION SERVICE IN BENER MERIAH

  Rizaldi Win Arif , Aiyub , Arinanda

  967-972

  2026-01-19

  Statistics: 589

• THE IMPLEMENTATION OF E-GOVERNANCE IN IMPROVING PUBLIC SERVICES AT THE MEDAN DENAI SUB-DISTRICT OFFICE MEDAN CITY

  Sabina Azira Balqis Siregar , Teuku Alfiady , Aflia Riski , Ti Aisyah , Muhammad Hasyem

  785-794

  2026-01-06

  Statistics: 400

• DIGITAL GOVERNANCE EFFECTIVENESS IN PUBLIC ORGANIZATIONS: A SYSTEMATIC LITERATURE REVIEW OF INSTITUTIONAL CAPACITY AND ORGANIZATIONAL CULTURE

  Mustakim , Muhammad Nur Budiyanto , Raniasa Putra

  2715-2722

  2026-04-26

  Statistics: 191

• EVALUATION OF THE QUALITY OF LICENSING SERVICES AT THE INVESTMENT SERVICES AND ONE DOOR INTEGRATED LICENSING SERVICES IN NORTH SUMATRA PROVINCE

  Sangkot Ariani Rambe , Sakhyan Asmara , Hatta Ridho

  909-920

  2022-12-24

  Statistics: 264

• JURIDICAL ANALYSIS OF THE IMPLEMENTATION OF THE MOLINA APPLICATION IN PROVIDING LEGAL CERTAINTY FOR IMMIGRATION PERMITS FOR FOREIGNERS IN INDONESIA (CASE STUDY AT THE BATAM CLASS I SPECIAL IMMIGRATION OFFICE TPI)

  Richard Jandres Tarigan , Lagat Parroha Patar Siadari , Sayid Fadhil

  3287-3293

  2025-09-09

  Statistics: 243

• ANALYSIS OF THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT AT THE SOE REGIONAL PUBLIC HOSPITAL (RSUD)

  Semei Elbot Fallo , Apriana H.J Fanggidae , Rolland E. Fanggidae

  5121-5132

  2026-07-14

  Statistics: 3

• THE EFFECT OF E-GOVERNMENT ON IMPROVING THE QUALITY OF POPULATION ADMINISTRATION SERVICES IN THE SERVICES POPULATION AND CIVIL REGISTRATION OF MEDAN CITY

  Pantas H Silaban , Arlinton Nainggolan , Remina Sinaga , Priska Maria Gultom , Hamonangan Simamora

  259-266

  2022-04-30

  Statistics: 387

• SERVICE PERFORMANCE ANALYSIS OF PT PNM (CIVIL NATIONAL CAPITAL) SERVICES ULAMM (MICRO CAPITAL SERVICES UNIT) LHOKSEUMAWE CITY

  Maudi Nurzarina , Cut Dhea Fidela , Adinda fayza , Safriati , Irada Sinta

  1115-1128

  2022-12-26

  Statistics: 318

• THE INFLUENCE OF EMPLOYEE DISCRETION ON THE RATIONALIZATION OF UNETHICAL BEHAVIOR IN LAND ADMINISTRATION

  Abdul Azis , Andy Alfatih , Muhammad Nur Budiyanto , Raniasa Putra

  4744-4755

  2026-07-08

  Statistics: 13

• IMPLEMENTATION OF GOOD GOVERNANCE PERSPECTIVE IN IMPROVING THE QUALITY OF PASSPORT ISSUANCE SERVICES AT THE CLASS I TPI PONTIANAK IMMIGRATION OFFICE

  Agus Dwi Riyanto , Rusdiono , S.Y. Pudjianto

  492-496

  2025-12-18

  Statistics: 435