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• THE ROLE OF GOOD CORPORATE GOVERNANCE AND INFORMATION AND COMMUNICATION TECHNOLOGY IN IMPROVING SERVICE QUALITY THROUGH SERVICE EFFICIENCY: EVIDENCE FROM PT PLN (PERSERO) UP3 BERAU

  Ikrarda Tegar Pambudi , Umi Muawanah , FX Bhakti Hendrakusuma

  2026-05-24

  Statistics: 0

• OPTIMIZATION IN IMPLEMENTATION OF PUBLIC SERVICE INFORMATION SYSTEM IN SOUTH BANJARMASIN DISTRICT, SOUTH KALIMANTAN

  Riska Aulia Noor , Rizky Subhan , Fika Fibriyanita , Beni Akhmad

  1290-1296

  2025-06-24

  Statistics: 416

• THE INFLUENCE OF ELECTRONIC MEDICAL RECORD IMPLEMENTATION AND HEALTHCARE WORKERS’ DIGITAL LITERACY ON PATIENT SERVICE EFFICIENCY IN HOSPITALS

  Dian Prawibawa , Kosasih

  2314-2321

  2026-04-11

  Statistics: 372

• ENHANCING SERVICE EFFICIENCY THROUGH AN EXCEL MACRO- BASED INFORMATION SYSTEM: EVIDENCE FROM SANKEN SAMARINDA SERVICE CENTER

  Tandi Kadang , Tiara , Andi Nurhasanah , Angga Kusumah , Feti Fahmimroah

  667-672

  2025-12-25

  Statistics: 287

• IMPLEMENTATION OF PENSION FUND DISBURSEMENT SERVICES USING AN AUTHENTICATION APPLICATION TO ASSESS SERVICE QUALITY FOR RETIRED CIVIL SERVANTS (STUDY AT BANK KALIMANTAN BARAT, KUBU RAYA BRANCH)

  Ryan Windiatmoko , Pudjianto , Ahmad Tohardi

  3851-3867

  2025-10-28

  Statistics: 234

• JURIDICAL ANALYSIS OF THE IMPLEMENTATION OF THE MOLINA APPLICATION IN PROVIDING LEGAL CERTAINTY FOR IMMIGRATION PERMITS FOR FOREIGNERS IN INDONESIA (CASE STUDY AT THE BATAM CLASS I SPECIAL IMMIGRATION OFFICE TPI)

  Richard Jandres Tarigan , Lagat Parroha Patar Siadari , Sayid Fadhil

  3287-3293

  2025-09-09

  Statistics: 194

• STRATEGIC GOVERNANCE, LEADERSHIP INTEGRITY, AND STAKEHOLDER ENGAGEMENT IN RESPONSIBLE AI ADOPTION IN SECURITY SERVICE INDUSTRY

  Hotasi Albin Sumitro , Achmad Fajar Hendarman

  1591-1597

  2026-01-30

  Statistics: 493

• THE IMPLEMENTATION OF E-GOVERNANCE IN IMPROVING PUBLIC SERVICES AT THE MEDAN DENAI SUB-DISTRICT OFFICE MEDAN CITY

  Sabina Azira Balqis Siregar , Teuku Alfiady , Aflia Riski , Ti Aisyah , Muhammad Hasyem

  785-794

  2026-01-06

  Statistics: 306

• THE EFFECTIVENESS OF DIGITAL-BASED PUBLIC SERVICE INNOVATION: A STUDY OF THE IMPLEMENTATION OF 5G APPLICATIONS IN THE PRIOR LEARNING RECOGNITION PROGRAM AT THE OPEN UNIVERSITY

  Muhammad Mahdi Fi Diinillah , Dandan Haryono , Rahmat Hidayat

  1764-1771

  2026-02-28

  Statistics: 594

• THE IMPLEMENTATION OF TECHNOLOGY BASED INFORMATION SYSTEMS IN ISLAMIC BANKING TO IMPROVE CUSTOMER SERVICES

  Aswadi Lubis , Muhammad Isa , M. Fauzan

  2794-2799

  2025-08-18

  Statistics: 450

• EVALUATION OF THE INTEGRATED POPULATION COURT PROGRAM IN COLLABORATION WITH THE DISTRICT COURT (SEDU KOPI) AT THE POPULATION AND CIVIL REGISTRATION SERVICE IN BENER MERIAH

  Rizaldi Win Arif , Aiyub , Arinanda

  967-972

  2026-01-19

  Statistics: 519

• INNOVATION IN DIGITAL NURSING DAILY REPORTING THROUGH THE USE OF SPREADSHEETS TO IMPROVE THE QUALITY OF DOCUMENTATION IN INPATIENTS AT PATI ISLAMIC HOSPITAL

  Moh. Ady Luthfi , Feri Catur Yuliani , Yeni Rusyani , Akbar Amin Abdullah

  2200-2005

  2025-08-03

  Statistics: 503

• THE INFLUENCE OF MOBILE MARKETING, E-SERVICE QUALITY, AND COST ON CUSTOMER SATISFACTION AMONG DANA APPLICATION USERS

  Ikramuddin , Aini Liza , Sapna Biby , Nurainun

  1883-1889

  2025-07-27

  Statistics: 194

• THE EFFECT OF E-SERVICE QUALITY, BRAND IMAGE, AND PROMOTION ON INTEREST IN BUYING PREMIUM SERVICES ON APPLICATIONS STREAMING MUSIC SPOTIFY ON STUDENT OF THE FACULTY OF ECONOMICS AND BUSINESS UNIMAL

  Nadya Restianda , Sapna Biby , Naufal Bachri , Muchsin

  256-262

  2024-01-30

  Statistics: 310

• THE IMPACT OF ARTIFICIAL INTELLIGENCE (AI) ON SYSTEMS MANAGEMENT INFORMATION

  Ulya Salsabila , Intan Maulina , Rayyan Firdaus

  1603-1607

  2025-07-13

  Statistics: 438

• THE EFFECT OF PRO INNOVATION ORGANIZATIONAL CLIMATE, LEADER MEMBER EXCHANGE AND INTELLECTUAL CAPITAL ON INNOVATIVE WORK BEHAVIOR IN dr. FAUZIAH BIREUEN HOSPITAL

  Akmal , Aiyub Yahya , A Hadi Arifin , Nurfaliza

  2042-2051

  2024-11-12

  Statistics: 546

• DIGITAL GOVERNANCE EFFECTIVENESS IN PUBLIC ORGANIZATIONS: A SYSTEMATIC LITERATURE REVIEW OF INSTITUTIONAL CAPACITY AND ORGANIZATIONAL CULTURE

  Mustakim , Muhammad Nur Budiyanto , Raniasa Putra

  2715-2722

  2026-04-26

  Statistics: 142

• EMPOWERING RURAL COMMUNITIES THROUGH BALANCED SCORECARD: PERFORMANCE EVALUATION OF AGRICULTURAL COOPERATIVES IN SLEMAN, YOGYAKARTA

  Pramesti Megayana , Annisa Firdauzi , Fatikhah Nurul Fajri

  3680-3687

  2025-10-14

  Statistics: 315

• EVALUATION OF ELF PUBLIC TRANSPORTATION SERVICES IN CIREBON REGENCY: ABILITY TO PAY, SATISFACTION, AND CONVENIENCE BEFORE AND DURING THE PANDEMIC

  Andis Destrian Irianto

  2771-2784

  2025-08-14

  Statistics: 368

• INTERNATIONAL OPERATIONS MANAGEMENT IN INDIA

  Rico Nur Ilham , Intan Eliana Putri , Fitri Randini , Naila Salsabila Kusayuningrum

  649-654

  2023-06-30

  Statistics: 585