INFLUENCE BURDEN WORK AND COMPENSATION THE RELATIONSHIP OF THE DESIRED TO CHANGE JOBS WITH JOB SATISFACTION AS AN INTERVENING VARIABLE IN BEAUTY ADVISORS AZZURA PT. INDOSAKTI MEDAN
Published:
2026-07-08Downloads
Abstract
This study aims to determine the effect of workload and compensation on turnover intention with job satisfaction as an intervening variable. The research method used is quantitative, with questionnaires as the data collection instrument. Data analysis was carried out using path analysis, t-test, determination test, and Sobel test. The research sample consisted of Beauty Advisor employees at Azzura PT. Indosakti Medan. The results of the study show that workload has a positive and significant effect on job satisfaction, as well as a positive and significant effect on turnover intention. Compensation has a positive but insignificant effect on job satisfaction, but a negative and significant effect on turnover intention. Job satisfaction is proven to have a negative and significant effect on turnover intention. The Sobel test results indicate that job satisfaction is not able to serve as an intervening variable in the effect of workload and compensation on turnover intention.
Keywords:
Workload Compensation Job Satisfaction Turnover IntentionReferences
Allison, N., et al. (2016). The Role of Beauty Advisors in Cosmetic Retailing. Journal of Marketing Research.
Ardiansyah, D. (2018). Pengaruh Kompensasi terhadap Turnover Intention Karyawan. Jurnal Manajemen Sumber Daya Manusia.
Arikunto, S. (2017). Prosedur Penelitian: Suatu Pendekatan Praktik. Jakarta: Rineka Cipta. Azizaturrahma, N., dkk. (2020). Analisis Turnover Intention pada Karyawan. Jurnal Ilmu
Manajemen.
Cahyaningrum, R. (2018). Faktor-faktor yang Mempengaruhi Turnover Intention Karyawan.
Jurnal Ekonomi dan Bisnis.
Danfar, H. (2009). Manajemen Sumber Daya Manusia. Jakarta: Mitra Wacana Media.
Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia. Edisi Revisi. Jakarta: PT Bumi Aksara.
Hasibuan, M. S. P. (2019). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.
Hidayat, R., & Nugroho, A. (2023). Analisis Peran Kepuasan Kerja sebagai Variabel Mediasi terhadap Turnover Intention. Jurnal Manajemen dan Bisnis.
Mangkunegara, A. A. A. P. (2011). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT Remaja Rosdakarya.
Mathis, R. L., & Jackson, J. H. (2012). Human Resource Management. South-Western Cengage Learning.
Munandar, A. S. (2014). Psikologi Industri dan Organisasi. Jakarta: UI Press.
Putra, F., & Prasetyo, A. (2021). Pengaruh Kepuasan Kerja terhadap Turnover Intention pada Karyawan. Jurnal Administrasi Bisnis.
Putri, M., & Santoso, R. (2022). Pengaruh Beban Kerja terhadap Turnover Intention. Jurnal Ilmu Manajemen dan Bisnis.
Rananda Sahputra, R., & Dihan, A. (2024). Kompensasi dan Kepuasan Kerja dalam Mengurangi Turnover Intention. Jurnal Ekonomi dan Manajemen Modern.
Rivai, V., & Sagala, E. J. (2014). Manajemen Sumber Daya Manusia untuk Perusahaan: Dari Teori ke Praktik. Jakarta: PT Raja Grafindo Persada.
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior. 17th Edition. Pearson Education.
Safitri, R., & Gunaningrat, I. (2022). Pengaruh Beban Kerja dan Kompensasi terhadap Kepuasan Kerja Karyawan. Jurnal Bisnis dan Manajemen.
Sari, D. (2022). Pengaruh Beban Kerja terhadap Kepuasan Kerja Pegawai. Jurnal Ilmu Administrasi.
Setiawan, B., & Brian, P. (2013). Manajemen Kinerja dan Turnover Karyawan. Jurnal Sumber Daya Manusia.
Simamora, H. (2015). Manajemen Sumber Daya Manusia. Yogyakarta: STIE YKPN. Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Supriadi, D., dkk. (2021). Analisis Turnover Intention dan Faktor yang Mempengaruhinya.
Jurnal Manajemen dan Organisasi.
Sutanto, E. M., & Gunawan, A. (2013). Pengaruh Kepuasan Kerja terhadap Turnover Intention.
Jurnal Manajemen dan Kewirausahaan.
Sutrisno, E. (2016). Manajemen Sumber Daya Manusia. Jakarta: Prenadamedia Group.
Tubbs-Cooley, H. L., et al. (2018). Workload and Performance in Nursing: A Systematic Review. Journal of Nursing Management.
Wibowo. (2016). Manajemen Kinerja. Jakarta: PT Raja Grafindo Persada.
License
Copyright (c) 2026 Amelia Koto, Lenny Menara Sari Saragih
This work is licensed under a Creative Commons Attribution 4.0 International License.
