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• EVALUATION OF THE EXPECTATION–EXPERIENCE GAP AND INFORMATION TRANSPARENCY ON PATIENT SATISFACTION

  Dini Indriani , Kosasih

  2819-2825

  2026-04-26

  Statistics: 135

• THE EFFECT OF ONLINE ADVERTISING (ONLINE ADVERTISING) ON CONSUMER BUYING INTEREST IN BUYING APPLICATIONS ONLINE WITH CUSTOMER SATISFACTION AS INTERVENING VARIABLE (Case Study on Students of the Faculty of Economics and Business, Malikussaleh University)

  Asy'Ari Nisfullah , Armianto , Nazaina*

  29-38

  2021-12-26

  Statistics: 573

• THE INFLUENCE OF SERVICE QUALITY, STORE ATMOSPHERE, AND CUSTOMER SATISFACTION ON REPURCHASE INTENTION OF FASHION PRODUCTS AT MECCA GALLERY STORE MATANGKULI

  Asfiani Rizkina , Halida Bahri , Ikramuddin , M. Subhan

  701-707

  2025-05-04

  Statistics: 385

• ANALYSIS OF MEMBER SATISFACTION ON THE QUALITY OF SERVICES IN MANDIRI SHARIA COOPERATION SAVING AND LOAN UNITS

  Muhammad Fikri Akbar , Muhammad Haykal , Sri Sauzi Amalia , Putri Sri Delviani , Rico Nur Ilham

  1198-1205

  2023-01-28

  Statistics: 546

• THE INFLUENCE OF THE WORK ENVIRONMENT, COMPETENCE AND SERVICE SYSTEM ON JOB SATISFACTION THROUGH WORK MOTIVATION AT THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION OF KARIMUN REGENCY

  Hasudungan Hutasoit

  705-714

  2022-11-17

  Statistics: 269

• THE INFLUENCE OF MOBILE MARKETING, E-SERVICE QUALITY, AND COST ON CUSTOMER SATISFACTION AMONG DANA APPLICATION USERS

  Ikramuddin , Aini Liza , Sapna Biby , Nurainun

  1883-1889

  2025-07-27

  Statistics: 284

• A LITERATURE REVIEW ON THE DETERMINANTS OF CUSTOMER SATISFACTION

  Resti Hardini , Rahayu Lestari , Suadi Sapta Putra , Kumba Digdowiseiso , Zuha Rosufila Abu Hasan

  754-760

  2024-03-02

  Statistics: 437

• ANTECEDENTS OF CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY AT SHELL JAKARTA GAS STATION

  Moudy Fitria Respati , Beby Karina Fawzeea , Yeni Absah

  1488-1499

  2025-07-22

  Statistics: 816

• ANALYSIS OF THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT AT THE SOE REGIONAL PUBLIC HOSPITAL (RSUD)

  Semei Elbot Fallo , Apriana H.J Fanggidae , Rolland E. Fanggidae

  5121-5132

  2026-07-14

  Statistics: 3

• SERVICE PERFORMANCE ANALYSIS OF PT PNM (CIVIL NATIONAL CAPITAL) SERVICES ULAMM (MICRO CAPITAL SERVICES UNIT) LHOKSEUMAWE CITY

  Maudi Nurzarina , Cut Dhea Fidela , Adinda fayza , Safriati , Irada Sinta

  1115-1128

  2022-12-26

  Statistics: 318

• CUSTOMER SATISFACTION LAST MILE DELIVERY IN ECOMMERCE SUPPLY CHAIN: STUDY ON SHOPEE AND TOKOPEDIA

  Nasywa Natania , Abdurrahman Faris Indriya Himawan2

  4547-4561

  2026-07-08

  Statistics: 5

• THE EFFECT OF COMMUNICATION, MOTIVATION AND WORK ENVIRONMENT ON JOB SATISFACTION OF SERVICE EMPLOYEES TRANSPORTATION TO THE CITY OF PEMATANG SIANTAR

  Jopinus Saragih

  465-474

  2022-08-31

  Statistics: 243

• CUSTOMER LOYALTY ANALYSIS THROUGH CUSTOMER SATISFACTION: THE IMPACT OF DIGITAL MARKETING AND CUSTOMER PERCEIVED VALUE AT BOBOCABIN BANDUNG

  Malika Aura Saqina , Faizal Hamzah

  4879-4891

  2026-07-25

  Statistics: 0

• MEASURING MARKETPLACE SUCCESS APPROACH DELONE & MCLEAN IS SUCCESS MODEL: A STUDY AMONG STUDENTS

  Sambas Ade Kesuma , Eunike Kristina Sinuhaji , Risanty Risanty , Fauziah Kumalasari

  5057-5062

  2026-07-25

  Statistics: 0

• OPTIMIZING ORGANIZATIONAL RESILIENCE: A LITERATURE REVIEW ON THE ROLE OF HUMAN RESOURCE MANAGEMENT

  Dessy Mita Mariana Malau , Muammar Khaddafi , Irawati , Edy Purnomo , M. Oscar , Chikmah Dona Sunita , Rayessandi , Erni Lubis , Syamsudin , Katherine

  364-373

  2024-02-05

  Statistics: 414

• ANALYSIS OF MEMBER SATISFACTION LEVELS ON THE SERVICES OF THE NASARI SAVINGS AND LOANS COOPERATIVE IN THE CITY OF LHOKSEUMAWE

  Jariah Abubakar , Muhammad Furqan , Fathi Rizkina , M. Haikal , Irada Sinta

  1249-1254

  2023-02-20

  Statistics: 452

• FACTORS THAT INFLUENCE BRAND SWITCHING BEHAVIOR OF TRI MOBILE CARD USERS AMONG STUDENTS OF THE FACULTY OF ECONOMICS AND BUSINESS, MALIKUSSALEH UNIVERSITY

  M. Syariful Alam , Khairina AR , Ikramuddin , M.Subhan

  76-88

  2025-11-17

  Statistics: 677

• EVALUATION OF ELF PUBLIC TRANSPORTATION SERVICES IN CIREBON REGENCY: ABILITY TO PAY, SATISFACTION, AND CONVENIENCE BEFORE AND DURING THE PANDEMIC

  Andis Destrian Irianto

  2771-2784

  2025-08-14

  Statistics: 503

• ANALYSIS OF FACTORS AFFECTING BANK SINARMAS LOYALTY TO MILLENNIALS AND GENERATION Z

  Joni , Cindy Synthya Br Tarigan , Didik Gunawan , Cici Puspaningrum

  767-780

  2025-05-16

  Statistics: 400

• IMPLEMENTATION OF THE REGENT REGULATION OF EAST OGAN KOMERING ULU NUMBER 20 OF 2021 CONCERNING GUIDELINES FOR SOCIAL ASSISTANCE FOR THE POOR IN THE REGENCY OF EAST OGAN KOMERING ULU

  Puspa Rini Anggraini , Ardiyan Saptawan , Raniasa Putra

  1862-1870

  2026-02-28

  Statistics: 639

• THE ROLE OF THE HEALTH SERVICE (DINKES) IN PREVENTING CASES OF STUDENT SUICIDE DEATHS IN BANDA ACEH

  Lailatul Hasanah , Muazzinah , Cut Zamharira

  409-414

  2025-12-07

  Statistics: 575

• THE IMPLEMENTATION OF TECHNOLOGY BASED INFORMATION SYSTEMS IN ISLAMIC BANKING TO IMPROVE CUSTOMER SERVICES

  Aswadi Lubis , Muhammad Isa , M. Fauzan

  2794-2799

  2025-08-18

  Statistics: 505

• EVALUATION OF THE ROLE OF THE (KEUJRUEN BLANG HOP) IN REGION IV MANGGENG DISTRICT SOUTHWEST ACEH DISTRICT

  Marwalis , Dedy Darmansyah

  290-298

  2023-07-06

  Statistics: 359

• EMPOWERING RURAL COMMUNITIES THROUGH BALANCED SCORECARD: PERFORMANCE EVALUATION OF AGRICULTURAL COOPERATIVES IN SLEMAN, YOGYAKARTA

  Pramesti Megayana , Annisa Firdauzi , Fatikhah Nurul Fajri

  3680-3687

  2025-10-14

  Statistics: 351

• THE EVOLUTION OF CUSTOMER EXPERIENCE (CX) CONSTRUCT: AN INTEGRATIVE CONCEPTUAL FRAMEWORK

  Rahayu Syahputri , Lukmanul Hakim , Dahrul Aman Harahap

  2221-2228

  2026-04-09

  Statistics: 635