Vol. 4 No. 10 (2025): SEPTEMBER
Open Access
Peer Reviewed

THE IMPACT OF FLEXIBLE WORK POLICIES AND WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE (GRAB DRIVER CBD POLONIA)

Authors

Muhammad Zakiul Fuad Batubara , Nursakinah Ritonga , Lisa Iryani , Nursanjaya , Sufi

DOI:

10.54443/ijset.v4i10.1063

Published:

2025-08-25

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Abstract

The development of the modern workplace demands that companies create adaptive work systems, including through the implementation of flexible work policies and efforts to maintain a balance between work and personal life for employees. This study aims to determine the effect of flexible work policies and work-life balance on employee performance, specifically for Grab drivers in the Polonia CBD area. This study used a quantitative approach with data collection techniques through distributing questionnaires to respondents selected non-probabilistically. The data obtained were analyzed using multiple linear regression methods with the assistance of statistical software. The results showed that flexible work policies did not have a significant impact on individual employee performance. Conversely, work-life balance was proven to have a positive and significant impact on improving employee performance. Meanwhile, together, both variables made a significant contribution to employee performance. From these findings, it can be concluded that efforts to create a balance between work and personal life have a more significant impact on performance than simply providing flexibility in work. Therefore, companies are advised to integrate flexible work policies with employee welfare support programs to create a more productive and sustainable work environment.

Keywords:

Flexible Work Policy Work-Life Balance Employee Performance Grab Drivers.

References

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Author Biographies

Muhammad Zakiul Fuad Batubara, Universitas Malikussaleh

Author Origin : Indonesia

Nursakinah Ritonga, Universitas Malikussaleh

Author Origin : Indonesia

Lisa Iryani, Universitas Malikussaleh

Author Origin : Indonesia

Nursanjaya, Universitas Malikussaleh

Author Origin : Indonesia

Sufi, Universitas Malikussaleh

Author Origin : Indonesia

How to Cite

Muhammad Zakiul Fuad Batubara, Nursakinah Ritonga, Lisa Iryani, Nursanjaya, & Sufi. (2025). THE IMPACT OF FLEXIBLE WORK POLICIES AND WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE (GRAB DRIVER CBD POLONIA). International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET), 4(10), 2953–2960. https://doi.org/10.54443/ijset.v4i10.1063

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