THE EFFECT OF CAREER DEVELOPMENT ON TURNOVER INTENTION MEDIATED BY JOB SATISFACTION AMONG HEALTHCARE WORKERS IN YOGYAKARTA
DOI:
10.54443/ijset.v5i1.1607Published:
2026-01-31Downloads
Abstract
This study aims to analyze the effect of career development on turnover intention mediated by job satisfaction among healthcare workers in Yogyakarta. The research employs a quantitative approach with a causal research design. The study examines career development as the independent variable, turnover intention as the dependent variable, and job satisfaction as the mediating variable. The population of this study consists of healthcare workers in Yogyakarta, with a sample of 130 respondents. Data were collected using a questionnaire instrument measured on a Likert scale. Data analysis was conducted using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach, processed using SmartPLS version 3.0 software. The results indicate that career development has a positive and significant effect on job satisfaction, career development has a negative and significant effect on turnover intention, and job satisfaction has a negative and significant effect on turnover intention. Furthermore, the indirect effect analysis demonstrates that career development has a negative and significant effect on turnover intention through job satisfaction, confirming the mediating role of job satisfaction in the relationship between career development and turnover intention among healthcare workers in Yogyakarta.
Keywords:
career development job satisfaction turnover intention ealthcareReferences
Al-refaei, A. A. A., Ali, H. B. M., Ateeq, A. A., & Alzoraiki, M. (2023). An Integrated Mediating and Moderating Model to Improve Service Quality through Job Involvement, Job Satisfaction, and Organizational Commitment. Sustainability (Switzerland), 15(10). https://doi.org/10.3390/su15107978
Al Balushi, A. K., Thumiki, V. R. R., Nawaz, N., Jurcic, A., & Gajenderan, V. (2022). Role of organizational commitment in career growth and turnover intention in public sector of Oman. PLoS ONE, 17(5 May), 1–39. https://doi.org/10.1371/journal.pone.0265535
Arta, D. N. C. (2022). The Effect of The Non-Physical Work Environment and Career Development on Turnover Intention With Job Satisfaction Mediation Work on PT . Yoshioka Indonesia. Asian Journal of Management Entrepreneurship and Social Science, 02(04), 195–210.
Aziz, A. (2023). The Effect of Career Development and Job Satisfaction on Nurses’ Caring Behavior in Patients in Inpatient Hospital X Karawang in 2023. Syntax Transformation, 4(11), 84–96.
BPS Yogyakarta. (2024). Jumlah Tenaga Kesehatan Menurut Kecamatan di Kota Yogyakarta, 2024. Jogjakota.Bps.Go.Id. https://jogjakota.bps.go.id/id/statistics-table/3/YVdwSFJHRjRVVkJqWlRWRU9EQkhNVFY0UjB4VVVUMDkjMw==/jumlah-tenaga-kesehatan-menurut-kecamatan-di-kota-yogyakarta--2023.html
Chen, X., Al, A., Id, M., Mohd, W., Wan, H., Jingzu, G., Yang, Q., Samer, S., & Al, A. (2023). Envisaging the job satisfaction and turnover intention among the young workforce : Evidence from an emerging economy. PLoS ONE, 18(6), 1–21. https://doi.org/10.1371/journal.pone.0287284
Ghozali, I., & Latan, H. (2020). Partial Least Squares: Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 3.0. Badan Penerbit Universitas Diponegoro.
Hair, J. F., Ringle, C. M., & Liengaard, B. D. (2024). Going beyond the untold facts in PLS – SEM and moving forward. European Journal of Marketing, 58(13), 81–106. https://doi.org/10.1108/EJM-08-2023-0645
Ibrahim Alzamel, L. G., Abdullah, K. L., Chong, M. C., & Chua, Y. P. (2020). The quality of work life and turnover intentions among Malaysian nurses: the mediating role of organizational commitment. Journal of the Egyptian Public Health Association, 95(1). https://doi.org/10.1186/s42506-020-00048-9
Mohamed, H. A., Som, H. M., Hamid, N. S., & Mohamad, M. H. (2023). Perceived career planning and job satisfaction in Malaysian Armed Forces: The role of career development as a mediator. International Journal of Management Studies, 2(2), 337–372.
Pattali, S., Sankar, J. P., Qahtani, H. Al, Menon, N., & Faizal, S. (2024). Effect of leadership styles on turnover intention among staff nurses in private hospitals : the moderating effect of perceived organizational support. BMC Health Services Research, 24(199), 1–13. https://doi.org/10.1186/s12913-024-10674-0
Sinaga, W. O., Ginting, C. N., Siregar, S. D., Magister, P., Masyarakat, K., Kedokteran, F., Gigi, K., & Indonesia, U. P. (2024). Impact of Career Path Strategy on Healthcare Workers ’ Performance in Government Hospital Media Karya Kesehatan : Volume 7 Issue 1 May 2024 Media Karya Kesehatan : Volume 7 Issue 1 May 2024. Media Karya Kesehatan, 7(1), 137–146.
Suárez-albanchez, J., Gutierrez-broncano, S., Jimenez-estevez, P., & Blazquez-resino, J. J. (2022). Organizational support and turnover intention in the Spanish IT consultancy sector : Role of organizational commitment Organizational support and turnover intention in the Spanish IT consultancy sector : Role of organizational commitment. Cogent Social Sciences, 8(1), 1–18. https://doi.org/10.1080/23311886.2022.2051790
Subedi, D. P., & Bhandari, D. R. (2024). Compensation management and continuance commitment of employees in Nepalese commercial banks : The mediating role of career development opportunities. Problems and Perspectives in Management, 22(3), 413–427. https://doi.org/10.21511/ppm.22(3).2024.32
Zhang, M., Wang, F., Weng, H., Zhu, T., & Liu, H. (2021). Transformational Leadership and Perceived Overqualification: A Career Development Perspective. Frontiers in Psychology, 12(February), 1–13. https://doi.org/10.3389/fpsyg.2021.597821
License
Copyright (c) 2026 Rakesh Sitepu, Agus Suryanto Sukisman, Kurniawati Setyaningrum, Agus Pambudianto, Agung Budi Wibowo
This work is licensed under a Creative Commons Attribution 4.0 International License.
How to Cite
