ANALYSIS OF THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS ON THE EFFECTIVENESS OF DECISION MAKING IN E-COMMERCE COMPANIES
Main Article Content
Ardiana Rahmadania
Devi Aulia Sari
Rayyan Firdaus
This study aims to analyze the influence of management information systems (MIS) on the effectiveness of decision making in e-commerce companies. An effective MIS is able to provide accurate, complete, and real-time data to support managers in formulating strategies. A qualitative literature study was conducted by reviewing various relevant scientific sources. The results of the analysis show that MIS has a positive and significant influence on the effectiveness of decision making, with analytical technology, cloud computing, and big data playing an important role. Challenges such as data security, HR competency, and technology readiness still need to be addressed. Proper implementation of MIS can improve operational efficiency, customer satisfaction, and competitiveness of e-commerce companies.
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly, 37(2), 471-482.
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30.
Chen, M., Mao, S., & Liu, Y. (2019). Big data: A survey. Mobile Networks and Applications, 24(4), 999–1010. https://doi.org/10.1007/s11036-018-1087-4
Hidayat, R., Setiawan, A., & Agung, P. (2022). Pengaruh sistem informasi terintegrasi terhadap kecepatan pengambilan keputusan di perusahaan e-commerce. Jurnal Teknologi dan Sistem Informasi, 8(2), 127–139.
Kurniawan, A., & Pratama, R. (2023). Cloud computing dan efektivitas pengambilan keputusan pada perusahaan e-commerce di Indonesia. International Journal of Business and Technology, 15(1), 45–60.
Kohavi, R., Tang, D., & Xu, Y. (2020). Trustworthy online controlled experiments: A practical guide to A/B testing. Cambridge University Press.
Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson.
O'Brien, J. A., & Marakas, G. M. (2017). Management information systems. McGraw-Hill Education.
Porter, M. E. (2008). The five competitive forces that shape strategy. Harvard Business Review, 86(1), 78-93.
Provost, F., & Fawcett, T. (2013). Data science for business: What you need to know about data mining and data-analytic thinking. O'Reilly Media.
Prasetyo, A., & Ramadani, D. (2023). Teknologi big data dan cloud computing untuk pengambilan keputusan bisnis e-commerce. Journal of Business and Technology, 13(2), 101–115.
Setiawan, A., & Nugroho, S. (2022). Pengaruh pemanfaatan sistem informasi terhadap pengambilan keputusan strategis di perusahaan e-commerce. Jurnal Manajemen Teknologi, 12(3), 230–245.
Suryana, R., & Kurniawan, D. (2022). Peran sistem informasi dalam meningkatkan pengambilan keputusan di perusahaan digital. Jurnal Teknologi dan Sistem Informasi, 17(1), 43–59.
Yuliana, S., & Rachmawati, D. (2021). Faktor penghambat implementasi sistem informasi di e-commerce. Jurnal Manajemen Teknologi, 12(3), 230–245.
