THE EFFECT OF EMPLOYEE ENGAGEMENT, WORKLOAD, AND SELF-AWARENESS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AMONG MEMBERS OF THE CIVIL SERVICE POLICE UNIT IN PAKPAK BHARAT REGENCY
DOI:
10.54443/ijset.v4i7.1004Published:
2025-08-04Downloads
Abstract
This study investigates the influence of employee engagement, workload, and self-awareness on organizational citizenship behavior (OCB) at the Civil Service Police Unit of Pakpak Bharat Regency. A quantitative research method with a descriptive associative approach was applied. Data were collected using a questionnaire and analyzed through multiple linear regression. This research aims to explore how psychological and work-related factors contribute to voluntary employee behaviors that go beyond formal job responsibilities. The study highlights the importance of building strong employee engagement, managing workload effectively, and fostering self-awareness to support positive organizational behavior.
Keywords:
Employee Engagement Workload Self-Awareness Organizational Citizenship Behavior (OCBReferences
Anwar, S. (2017). Organizational citizenship behavior. Mitra Wacana Media.
Fitriawati, L., & Hidayat, A. (2021). Psychological effects of workload on employees in service sectors. Jurnal Psikologi Industri, 15(2), 112–123.
Ghozali, I. (2016). Multivariate analysis application with IBM SPSS 23 (8th ed.). Diponegoro University Publishing.
Mangkunegara, A. A. A. P. (2015). Human resource management in companies. Remaja Rosdakarya.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (16th ed.). Pearson Education.
Sopiah. (2008). Organizational behavior. Andi Publisher.
Sugiyono. (2017). Quantitative, qualitative, and R&D research methods. Alfabeta.
Wibowo. (2016). Organizational behavior. RajaGrafindo Persada.
License
Copyright (c) 2025 Loide Astrike Banurea, Yanita, Aiyub, Nurmala

This work is licensed under a Creative Commons Attribution 4.0 International License.









