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• THE INFLUENCE OF MANAGEMENT FUNCTIONS ON COMMUNITY SATISFACTION THROUGH SERVICE QUALITY FOR DISTRIBUTION OF 3 KG ELPIJI GAS SUBSIDIES FOR COMMUNITY MARKETS IN TANJUNG PINANG CITY

  Rahma , Indrayani , Bambang Satriawan , Mohamad Gita Indrawan , Muammar Khaddafi

  1180-1190

  2023-01-18

  Statistics: 441

• THE EFFECT OF HOSPITAL SERVICE QUALITY, PATIENT TRUST AND LOYALTY FROM THE PERSPECTIVE OF SERVICE ENCOUNTER ON JKN PARTICIPANTS AT LANGSA REGIONAL HOSPITAL

  Ayu Sahara , Mohd Heikal , Ikramuddin , Sapna Biby , Nurainun , Naufal Bachri

  1793-1808

  2024-09-09

  Statistics: 1197

• RESPONSIBILITY OF SERVICE TO INPATIENTS AT NEGERI LAMA PUBLIC HEALTH CENTER, SUB-DISTRICT DOWNSTREAM BAR

  Intan Nasution , Muklir , Aflia Riski , Muhammad Hasyem , Teuku Alfiady

  1380-1389

  2025-07-13

  Statistics: 299

• THE EFFECT OF EDUCATION LEVEL, WORK PERIOD AND INFORMATION TECHNOLOGY ON SERVICE QUALITY AND JOB SATISFACTIONAS AN INTERVENING VARIABLE IN VILLAGE DEVICES ON KUNDUR ISLAND KARIMUN DISTRICT

  Afrizal , Ngaliman , Bambang Satriawan , Muammar Khaddafi

  869-885

  2022-12-24

  Statistics: 162

• INFLUENCE OF SERVICE QUALITY ON THE SATIFACTION OF PT.PIM COOPERATIVE MEMBERS

  Dila Sabina , Vina dwi winata , Nurul Azizah , Yusra amanda , Khairil Anwar

  1173-1179

  2023-01-15

  Statistics: 316

• IMPLEMENTATION OF QUALITY FUNCTION DEPLOYMENT ANALYSIS BY ADOPTING IN SERVICE QUALITY METHODS EFFORTS TO IMPROVE SERVICE QUALITY AT UPT. RUMAH SAKIT KHUSUS MATA IN NORTH SUMATRA PROVINCE

  Aris Handiyoko Sibuea , Endang Sulistya Rini , Linda Trimurni Maas

  368-377

  2023-07-16

  Statistics: 498

• THE EFFECT OF SERVICE QUALITY, BRAND IMAGE, AND PRICE PERCEPTION ON CUSTOMER SATISFACTION ON J&T BATUPHAT COURIER SERVICES IN LHOKSEUMAWE CITY

  Fathul Rezki Iradha , T. Edyansyah , Adnan , Rusydi

  855-861

  2025-05-21

  Statistics: 552

• THE INFLUENCE OF SERVICE QUALITY ON PURCHASING DECISIONS AT RICHEESE FACTORY IN LHOKSEUMAWE CITY

  Putri Rahmadhini , Nursakinah Ritonga , Sufi , Nursanjaya , Lisa Iryani

  561-569

  2025-02-28

  Statistics: 296

• ANALYSIS OF CUSTOMER SERVICE QUALITY USING THE SERVICE QUALITY DATA METHOD AT BARAT LASE BARBERSHOP

  David Krisman Hulu , Nita Marikena

  320-329

  2025-12-10

  Statistics: 584

• OPTIMIZATION IN IMPLEMENTATION OF PUBLIC SERVICE INFORMATION SYSTEM IN SOUTH BANJARMASIN DISTRICT, SOUTH KALIMANTAN

  Riska Aulia Noor , Rizky Subhan , Fika Fibriyanita , Beni Akhmad

  1290-1296

  2025-06-24

  Statistics: 416

• THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION IS INTERVENTED BY TRUST IN THE SEHATI PROGRAM AT DR. H. MARSIDI JUDONO TANJUNG PANDAN BELITUNG

  Aurora Oktabella Andini , Hery Winoto Tj , Soegeng Wahyoedi

  464-476

  2025-02-28

  Statistics: 464

• THE EFFECT OF SERVICE QUALITY ON REPURCHASE INTEREST IN HOME CLEANER SERVICES THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE

  Ninda Ginting , Endang Sulistya Rini , Beby Karina Fawzeea Sembiring

  1128-1135

  2024-06-30

  Statistics: 156

• STRATEGY TO INCREASE USER SATISFACTION OF PUBLIC SERVICES IN THE EDUCATIONAL PRINCIPAL DATA SECTION (DAPODIK) OF THE EDUCATION SERVICE AND CULTURE OF MEDAN CITY

  Herlin Ruliana S , Anizar , Vivi Gusrini Rahmadan P

  86-101

  2023-12-17

  Statistics: 410

• THE INFLUENCE OF PUBLIC SERVICE QUALITY ON PUBLIC SATISFACTION AT THE PEDAMAI VILLAGE OFFICE, STABAT DISTRICT, LANGKAT REGENCY

  Nur Zahra Ningtias Girsang , Cut Sukmawati , Bobby Rahman , Murniati , Risna Dewi

  888-897

  2026-01-19

  Statistics: 602

• THE IMPLEMENTATION OF SERVICE QUALITY METHODS

  Elwisam , Suadi Sapta Putra , Rahayu Lestari , Kumba Digdowiseiso , Abdul Hafaz Ngah

  671-676

  2024-03-01

  Statistics: 261

• THE INFLUENCE OF SERVICE QUALITY AND PRODUCT QUALITY BSI GRIYA ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION OF BANK SYARIAH INDONESIA CAPEM ISKANDAR MUDA IN MEDAN CITY

  Nikmir Rohmiati , Arlina Nurbaity Lubis , Beby Karina Fawzeea Sembiring

  515-521

  2024-02-28

  Statistics: 260

• DETERMINANTS BEHIND PUBLIC SERVICE QUALITY: UNPACKING THE ROLE OF EMPLOYEE ENGAGEMENT IN THE NEXUS OF WORK-LIFE BALANCE AND DIGITAL COMPETENCE IN SAMBOJA DISTRICT

  Ameliya Bangun , Dirga Lestari , Ariesta Heksarini

  3129-3139

  2026-05-13

  Statistics: 25

• THE EFFECT OF SERVICE QUALITY, HOSPITAL FACILITIES, AND PATIENT SATISFACTION ON PATIENT LOYALTY

  Leony Martila , Kosasih

  2544-2551

  2026-04-25

  Statistics: 183

• THE INFLUENCE OF RETAIL SERVICE QUALITY ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE IN ALFAMIDI MEDAN CITY

  Finella Gilda Novia Sembiring , Iskandarini , Sugih Arto Pujangkoro

  1006-1013

  2024-05-08

  Statistics: 339

• ANALYSIS OF SERVICE QUALITY IN AN EFFORT TO IMPROVE MEMBER SATISFACTION (CASE STUDY ON PT.PIM SHARIA EMPLOYEE COOPERATIVES)

  Amelia , Indah Fadhillah , Ratri Pangestika , Zihan Charunnisa , Rico Nur Ilham

  1191-1197

  2023-01-28

  Statistics: 396

• THE INFLUENCE OF HUMAN RESOURCE COMPETENCIES AND INTERPERSONAL COMMUNICATION ON SERVICE QUALITY AND ITS IMPLICATIONS FOR PUBLIC SATISFACTION AT THE WEST JAVA MANPOWER AND TRANSMIGRATION OFFICE

  Nova Karlina , Farida Yuliaty , Sobarna Kartamihardja , Kosasih , Vip Pramarta

  1680-1694

  2026-02-28

  Statistics: 668

• THE EFFECT OF COMFORT AND SERVICE QUALITY OF HIJRAH STORE BRANCH II ON CONSUMER LOYALTY IN LHOKSEUMAWE CITY

  Nurul Alya Fahzila , Sufi , Agustinawati

  2972-2978

  2025-08-24

  Statistics: 319

• IMPLEMENTATION OF PENSION FUND DISBURSEMENT SERVICES USING AN AUTHENTICATION APPLICATION TO ASSESS SERVICE QUALITY FOR RETIRED CIVIL SERVANTS (STUDY AT BANK KALIMANTAN BARAT, KUBU RAYA BRANCH)

  Ryan Windiatmoko , Pudjianto , Ahmad Tohardi

  3851-3867

  2025-10-28

  Statistics: 234

• THE INFLUENCE OF HUMAN RESOURCES AND ORGANIZATIONAL CULTURE ON THE QUALITY OF ONE-DOOR INTEGRATED SERVICES AT THE BANDUNG HIGH COURT THROUGH JOB SATISFACTION AS A MEDIATION VARIABLE

  Budyawan Herijanto , Vip Paramarta , Kosasih , Farida Yuliaty , Y. Ony Djogo , Fitriana

  1832-1840

  2026-02-28

  Statistics: 454

• THE EFFECT OF SERVICE QUALITY AND RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION AND THEIR IMPACT ON CUSTOMER LOYALTY AT MAYO DIET MEDAN CATERING

  Laily Artha Nasution , Paham Ginting , Arlina Nurbaity Lubis

  4352-4356

  2025-10-30

  Statistics: 416