THE EFFECT OF WORK-FAMILY CONFLICT AND JOB STRESS ON JOB SATISFACTION AND PERFORMANCE OF FEMALE EMPLOYEES AT RAPAK MAHANG PUBLIC HEALTH CENTER, TENGGARONG DISTRICT
Published:
2026-09-09Downloads
Abstract
The background of this study is the high work demands faced by female employees in primary healthcare services who are required to fulfill professional responsibilities while also carrying out family roles. Such conditions may create work-family conflict and job stress, which can affect job satisfaction and employee performance. This study aims to analyze the effect of work-family conflict and job stress on job satisfaction and the performance of female employees at Rapak Mahang Public Health Center in Tenggarong District, as well as to examine the mediating role of job satisfaction. This research used a quantitative method with a survey approach. The sample in this study consisted of 41 respondents selected using purposive sampling. The instrument used was a Likert-scale questionnaire, and the data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results showed that work-family conflict has a negative and significant effect on job satisfaction and employee performance. Job stress also has a negative and significant effect on job satisfaction and employee performance. Meanwhile, job satisfaction has a positive and significant effect on employee performance. Thus, job satisfaction has a mediating role in the relationship between work-family conflict and job stress on employee performance. The implications of these findings emphasize the importance of workload management, work schedule arrangement, organizational support, and strengthening job satisfaction as efforts to improve the sustainable performance of female employees.
Keywords:
Work-Family Conflict Job Stress Job Satisfaction Employee Performance Public Health CenterReferences
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